Returns

Because GETOKEN products are made to order, we do not accept returns or exchanges for change of mind, incorrect size selection, or preference once an order has been placed. Please review sizing on our Size Guide before purchasing.

We stand behind the quality of our products. If you receive an item that is defective, misprinted, materially flawed, or not what you ordered, contact us within fourteen (14) days of delivery confirmation at support@getokenclothing.com.

Include your order number, a description of the issue, and clear photos of the product and packaging. After review, we may offer a replacement or refund at our discretion. Items showing misuse, normal wear after delivery, improper care, or unauthorized alterations are not eligible.

California residents may cancel an order within forty-eight (48) hours of placing it if the order has not entered production or shipped. Contact us immediately to request cancellation.

If you have a concern about your order, contact us first so we can resolve it. Fraudulent or bad-faith chargebacks may result in order cancellation and restriction from future purchases, subject to applicable law.