Contact

GETOKEN items are made to order through our print-on-demand fulfilment partners. Please review your cart, size and shipping address carefully before completing your purchase because changes after order submission cannot be guaranteed, particularly after production or shipping has begun.

Statutory withdrawal rights and statutory rights relating to defective products remain unaffected. For withdrawal details and text downloads, use the Returns & Refunds page linked in the footer.

If an item arrives incorrect, defective, misprinted, or damaged, contact us at info@getoken.store and we will take responsibility and work to resolve it promptly.

Please include your order number, a brief description of the issue, and clear photos of the product and packaging. We may request additional information to process a replacement or refund where appropriate.

For questions about products, sizing, shipping timelines, or your order status, email info@getoken.store or reply directly to your Shopify order confirmation email.

We aim to respond within 1–2 business days. Allow additional time during high-volume release periods.